This service allows companies and organizations to use one unified number instead of multiple numbers, so customers don’t have to remember several numbers. When one line is busy, the call is automatically forwarded to the next available line.
Company Services
Service
Description
Single Number for Multiple Lines
IVR System (Interactive Voice Response)
The ideal solution to simplify customer communication with your company. It quickly directs them to the desired service, reduces waiting time, and gives your company a professional image.
Smart Agent Combining AI and IVR
An innovative integration of artificial intelligence and the IVR system, providing your customers with a seamless and intelligent experience through instant responses, understanding their intents, and quickly directing them to the appropriate solution. This enhances customer satisfaction while reducing effort and costs for your company.
Wi-Fi Internet & Broadband Services
Wi-Fi and broadband services provide you with a fast and stable connection, ensuring wide coverage and a seamless experience for uninterrupted work.
Premium International Numbers
Give your business a global presence and make it easy for your customers to contact you from any country, while presenting a professional image that enhances their trust in your company.
Online Access to Manage Your Services Easily
Online access allows you to manage all your subscriptions easily and anytime, from a single place with simple steps, keeping your business fully under your control.
Call & Internet Offers
Click here to view special offers for companies and organizations.
Top Up Your Balance Easily
Top up your balance easily through the website, SMS, or the Al-Kafeel Omnnea app.
Balance Transfer
Transfer your balance easily through the website, SMS, or the Al-Kafeel Omnnea app.
Top Up Another Number Easily
Quickly top up another number through the website, SMS, or the Al-Kafeel Omnnea app.
Extend Your Line Validity
Extend your line’s validity through the website, SMS, or the Al-Kafeel Omnia app.
Check Your Balance with One Click
Check your balance instantly with just one click! Log in to your company account and all your subscriptions will be at your fingertips.
Call Waiting Service
Enjoy the call waiting service to stay continuously connected.
Three-Way Calling
Three-way calls… Connect with more than one person at the same time!